Who we are
The AI Brokerage for Medicare
Ping Health, LLC is a licensed insurance agency headquartered in Charlotte, North Carolina. We have been in business since 2024 and serve people in all 50 states.
We call ourselves an AI brokerage because artificial intelligence is part of how our company is built and run, alongside the licensed insurance agents who talk with the people we serve.
Medicare can be hard to navigate. Our aim is to make it simpler to get clear answers about it.
- Since 2024In business
- All 50 statesWhere we serve
- Charlotte, NCHeadquarters
- LicensedInsurance agency
Our approach
How We Work
Licensed agents
Calling 800-211-9288 connects you with a licensed insurance agent.
AI at the core
We build artificial intelligence into the way our brokerage operates, with the goal of giving our agents more time to listen and answer questions.
Plain language
We explain how Medicare works in everyday terms, and we point you to Medicare.gov and 1-800-MEDICARE for information on all of your options.
Investors and partners
Building the AI brokerage
Ping Health is building an AI brokerage for Medicare: a licensed insurance agency, serving all 50 states, with artificial intelligence at the center of how it operates.
To talk with us about investment or partnership, email info@pinghealth.com.
Careers
Join the Team
We are looking for people who want to help build the AI brokerage.
Next steps
Questions about Medicare?
Talk to a licensed agent
Call 800-211-9288 (TTY 711), Mon–Fri, 9am–6pm ET, or send us a message and a licensed insurance agent will get back to you.
Contact usLearn on your own
Read our plain-language overview of how Medicare works and what its different parts are.
Read Medicare 101